TIP # 3 KEEP YOUR WORD As a leader what happens when you promise something and don’t follow through? People stop trusting you. The size of the promise makes no difference; if you promise that you will call someone at 4 p.m. and don’t make the call until 4:15 you have not kept your word. And your word goes a long way in leadership. If you promise employees that you will look into unsafe work situations and you do not follow through, people will learn not to believe you. Be careful with your word, it’s worth more than you think. Keep your word and you will be respected, trusted, and admired throughout your entire leadership career.